Home > About Us

About us

 

We created Devicecover to offer affordable and reliable gadget insurance to you at the time you most need it - when first buying your mobile phone or tablet. At Devicecover we're committed to transparency, clarity and treating our customers fairly - so you can be confident that you'll get the excellent service you expect.

So why choose Devicecover insurance?

As well as offering cover for accidental damage, mechanical breakdown, theft and loss, our policies offer a number of additional features that you might not get from other mobile insurance companies:

Friendly UK based customer support

We have an award-winning claims team ready to help reunite you with your phone. They're available between 9am and 6pm Monday to Friday and between 10am and 1pm on Saturday.

Claims won't affect your other insurances

It might seem cheaper to add your phone to your contents cover, but if you need to make a claim your insurance premium could rocket. Insuring separately with Devicecover means you don't need to lose your home insurance no claims bonus.

Cover for use by your immediate family

All our policies cover your gadgets when being used by your immediate family. This includes your mother, father, son, daughter, spouse and domestic partner. 

 

The products we offer

Devicecover is a trading name of Bastion Insurance Services Ltd, an insurance intermediary authorised and regulated by the Financial Conduct Authority in the UK under registration number 650727. The insurance is underwritten by Inter Partner Assistance SA UK Branch (IPA) which is fully owned by the AXA Partners Group. Inter Partner Assistance is a Belgian firm authorised by the National Bank of Belgium and subject to limited regulation by the Financial Conduct Authority. Details about the extent of its regulation by the Financial Conduct Authority are available from us on request. Inter Partner Assistance SA Financial Conduct Authority Register number is 202664. You can check this on the Financial Conduct Authority’s Register by visiting the website www.fca.org.uk/firms/systems-reporting/register.